Job no: 0057109
Location: Parkville
Role type: Full-time; Continuing
Department: Business Services; Chief Operating Officer Portfolio
Salary: UOM 7 – $106,432 – $115,211 p.a. plus 17% super
- Oversee end-to-end Revenue Services operations, including invoicing, debt collection, reporting, and process improvements.
- A collaborative role with scope for process innovation, working closely with various teams across the University to optimise revenue operations.
- Brilliant benefits and a flexible hybrid work environment!
This position is a professional development opportunity for University of Melbourne staff. Only current Continuing, Fixed-Term, and Casual staff are eligible to apply. Eligible staff wishing to apply must update their profile on the application page to indicate they are ‘currently employed by the University of Melbourne’. This will confirm eligibility for positions that are open to internal staff applicants only.
About the Role
The Revenue Services Coordinator is responsible for overseeing the end-to-end operations of Revenue Services, including issuing sales invoices, collecting outstanding debts, and delivering management reports. This role involves collaborating with key stakeholders across Finance and Research teams to enhance efficiency and contribute to process improvement projects related to Order to Cash processes. The Coordinator will also support the Banking Services team during peak periods.
Your responsibilities will include:
- Lead and manage Revenue Services operations, including the issuance of sales invoices and maintaining accurate debtor records.
- Develop and implement process improvements to enhance the efficiency and performance of Revenue Services.
- Oversee the collection of outstanding debts and ensure timely issuance of overdue letters in line with the Debt Collection Framework.
- Provide expert advice on customer enquiries and perform monthly general ledger reconciliations for Accounts Receivable, while supporting the Banking Services team during peak periods.\
Who we are looking for
You will have strong analytical and problem-solving skills, with the ability to deliver accurate outcomes in a timely manner. You will also possess excellent interpersonal and communication abilities, enabling you to build rapport across diverse teams, alongside exceptional organisational skills to manage competing priorities. Additionally, you will demonstrate the capacity to work both independently and collaboratively, with proven experience in leading a team.
You will also have:
- Demonstrated ability to perform complex financial reconciliations, utilising multiple systems and managing large volumes of data.
- Strong understanding of reconciliation accounting principles and their impact on the organisation and stakeholders.
- Excellent analytical, problem-solving, and quantitative skills, with proficiency in Excel, database management, and PowerBI, alongside exposure to Agile methodologies and the ERP Quote to Cash module.
- A CPA/CA qualification (or working towards) with relevant tertiary education and/or experience.
For further information regarding responsibilities and requirements please refer to the attached PD.
This role requires the successful candidate to undergo and maintain an up-to-date Working with Children Check. This is essential to guarantee a secure environment for all individuals at the University. In the case the selected candidate doesn't have a valid Working with Children Check, they will be able to apply for the WWCC as part of the initial onboarding procedures.
Please note: Visa sponsorship is not available for this position. This role requires current valid work rights for Australia.
Your new team – Business Services
Business Services provides a full range of class leading information technology, facilities management, finance, HR and health and safety services to all operating entities of the University. The Planning and Assurance team works with the leadership team across these functions to ensure service delivery meets operational and strategic needs and that opportunities for improvement are prioritised and implemented. The team also support planning and governance for the portfolio and delivers people initiatives that make Business Services a dynamic and rewarding place to work.
What we offer you!
In addition, we offer the opportunity to be part of a vibrant community and enjoy a range of benefits including generous leave provisions, salary packaging, health and well-being services, and discounts on graduate courses. For more information check out our benefits page!
The University of Melbourne
We’re tightly connected with the community, both at home and abroad. We take pride in our people, who all contribute to our mission to benefit society through the transformative impact of education and research. Discover more via our website and stay connected with our stories and people on LinkedIn.
Be yourself
The University of Melbourne values the unique backgrounds, experiences, and contributions that each person brings to our community and welcomes and celebrates diversity. First Nations people, those identifying as LGBTQIA+, parents, carers, people of all ages, abilities, and genders, and people of diverse ethnicity, nationality, and faith are encouraged to apply. Our aim is to create a workforce that reflects the diversity of the community in which we live. For more information please visit our Diversity and Inclusion page.
We are dedicated to ensuring barrier free and inclusive practices to recruit the most talented candidates. If you require reasonable adjustments, please contact the employee listed on the first page of the Position Description found below, with an email containing your name and contact details for a confidential discussion. Please ensure your email is titled "Reasonable Adjustments Request".
Aboriginal and Torres Strait Islander Applicants
We aspire to be the University of choice for Indigenous Australians, with unprecedented investment to attract, nurture, and retain Aboriginal and Torres Strait Islander students and staff. Tangible support through a range of programs and initiatives will ensure that you personally succeed and flourish while at the University of Melbourne.
For further information, including our 2023-2027 Indigenous strategy please visit -https://about.unimelb.edu.au/reconciliation/murmuk-djerring
Join Us!
If you feel this role is right for you, please apply with the following documents:
- Resume
- Cover Letter outlining your interest and experience
Please note that you are not required to respond to the selection criteria in the Position Description.
Please ensure that you apply through the Apply Now button at the bottom of this advertisement. However, if you have any questions regarding the recruitment process, please feel free to contact Ethan Khamly via email at hr-careers@unimelb.edu.au, ensuring that you include the Position Number and the Job Title as the subject. Please do not share your application to this email address.
If you have any particular questions regarding the job please follow the contact details listed on the Position Description.
Position Description
